FAQs

1. What types of jewelry do you offer?
We offer a wide variety of women’s jewelry, including rings, necklaces, bracelets, and earrings. Our pieces are designed to add elegance and style to any look.

2. What materials are your jewelry made of?
Our jewelry is crafted from high-quality materials such as S925 silver and gold-plated designs, ensuring both beauty and durability.

3. How do I know which size ring to order?
You can refer to our size guide for detailed instructions on how to measure your ring size. If you’re still unsure, feel free to contact our customer service team for assistance.

4. Do you offer international shipping?
Yes, we offer worldwide shipping! Shipping costs and delivery times vary depending on your location. Check the shipping details at checkout for more information.

5. How can I track my order?
Once your order is shipped, you will receive an email with tracking information. You can use the provided link to track the status of your order.

6. What is your return and exchange policy?
We accept returns and exchanges within 30 days of receiving your order, provided the items are unused and in their original packaging. Please refer to our Returns & Exchanges page for more details.

7. Is my payment information secure?
Yes, we use secure payment gateways to ensure that your personal and payment information is protected. Your security is our priority.

8. How can I contact customer support?
You can reach our customer support team via email at [email protected] or through the contact form on our website. We’re here to help!

9. Do you offer gift wrapping?
Yes, we offer gift wrapping options for an additional fee. You can select this option at checkout to make your gift extra special.

10. Are your products suitable for sensitive skin?
Our jewelry is made with high-quality materials like S925 silver, which is hypoallergenic and gentle on sensitive skin. However, we recommend checking the specific product details to ensure compatibility with your skin.